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News | Feb. 25, 2022

Pharmacy Patient Call-In Voicemail Issues

By Janice Erdlitz

Fort Rucker Army Base, AL  –   PHARMACY UPDATE:
 
Pharmacy Patient Call-In Voicemail is currently experiencing IT issues. As we work on addressing these concerns, the voicemail capability is temporarily unavailable. The patient call in lines are still open during normal business hours (344-255-7178/7175) for medication specific questions. If you have an emergent medication-specific question and you are unable to contact us, please contact your provider or a speak with a pharmacist at one of your local neighborhood pharmacies for general medication related questions.
 
To activate new prescriptions please continue to use the drop off shack or https://app.tolsecuremessaging.com.
 
https://lyster.tricare.mil/Health-Services/Pharmacy
 
Don’t forget to keep your family’s information up to date in DEERS!