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Getting Care

Exceptional Family Member Program

The EFMP is a mandatory enrollment program, based on carefully defined rules. EFMP works with other military and civilian agencies to provide comprehensive and coordinated medical, educational, housing, community support and personnel services to Families with special needs. EFMP enrollment works to ensure that needed services are available at the receiving command before the assignment is made. The EFMP operates I.A.W. AR 608-75.
 
An Exceptional Family Member is a dependent, regardless of age, that requires medical services for a chronic condition; receives ongoing services from a specialist, has behavioral health concerns /social problems/ psychological needs; receives education services provided on an Individual Education Program (IEP), or a Family member receiving services provided on an Individual Family Services Plan (IFSP).

Family Member Travel Screening (FMTS) Checklist
EFMP Education Enrollment Checklist

Hours of Operation
Monday:  Closed for Administrative/medical reviews and packet processing.
Tuesday:  Appointment only: 8 a.m. to 3 p.m. (no walk-ins)
Wednesday:  Walk-in from 8 a.m. to 3 p.m.
Thursday:  Walk-in from 8 a.m. to 2:30 p.m.
Friday:  Closed for Administrative/medical reviews and packet processing.
 
Closed 11:30 a.m. to 4:15 p.m. on the 3rd Wednesday of each month for training.
 
Email:  usarmy.novosel.medcom-lahc.list.efmp@health.mil
 

Enterprise EFMP (E-EFMP)

The new digital platform streamlines enrollment, makes assignment coordination and family support access easier, and synchronizes all aspects of care for families with special needs. 

Click here to visit the E-EFMP Site.
 

 Key features of the new E-EFMP system include:
.         Automated DD Form 2792 (Family Member Medical Summary) enrollment and overseas family screening process.
.         A case management component that allows Soldiers and families to initiate and monitor career long EFMP enrollment - including paperwork storage so no more carrying documents.
.         A forum feature which allows EFMP families to connect, share information, and create an online community.
.         Mobile capability with 24/7 access to the E-EFMP, compatible with both the iPhone and Android
.         Centralized content management
.         DS Login, multi-factor authentication and/or Common Access Card accessible

Contact a Representative

To find an EFMP representative, visit the Military Installations website.

Contact Us

Telephone Number(s):

334-255-7431
334-255-7124

Hours:

Monday:
Closed for Administrative/medical reviews and packet processing

Tuesday:
Appt only: 8 a.m. to 3 p.m. (no walk-ins)

Wednesday:
Walk-in from 8:00 a.m. to 3:00 p.m.

Thursday:
Walk-in from 8 a.m. to 2:30 p.m.

Friday:
Closed for Administrative/medical reviews and packet processing

Closed 11:30 a.m. to 4:15 p.m. on the 3rd Wednesday of each month for
training.

Location:

301 Andrews Ave.
Fort Novosel, AL 36362

Don’t forget to keep your family’s information up to date in DEERS!