17 April  -  Training Day: Clinic services are closed from noon - 4:15 p.m.
Pharmacy Ticket Kiosk - Last ticket pulled at 11 a.m. on training and minimal manning days.

Health Services

Pharmacy

The Lyster Army Health Clinic Department of Pharmacy would like to thank our beneficiaries eligible to visit and use our pharmacies. We continuously strive to and seek to implement new programs that improve both the quantity and quality of our services. 
 

Q-Anywhere  

Remote Pharmacy Check-In with Q-Anywhere. Reduce your wait time at the pharmacy for new or renewal electronic prescriptions. With Remote Pharmacy Check-In, you can activate your electronic prescription with a simple text message from your phone. The pharmacy will process all your NEW/RENEWAL electronic prescriptions (NO REFILLS) entered within the last 4 weeks and will send you a text when they are ready for pickup. You'll be able to bypass the in-clinic check in and wait by utilizing Q-Anywhere!

Process:

  • Using your cell phone, text “Get in line” to 833-429-7248.

  • Enter the Patient's DOD ID number (Children’s DOD IDs are not linked to the Sponsor’s DOD ID) to check-in remotely and automatically activate all your new prescriptions.
  • Once complete type "DONE". You will receive a ticket number (Qxxx). *If you do not have the patient’s DoD ID #, please stop by the pharmacy front desk for assistance (ex. children)*
  • When your request is submitted, the pharmacy will process any new prescription on your profile entered within the last four weeks as if you were sitting in our waiting room! You are free to read a book or run some errands.  You will receive a notification when your prescriptions process through each step and when they are ready for you in the PICKUP Pharmacy. 
    Step 3: Once you receive the text notification indicating your prescriptions are ready, proceed to the PICKUP Pharmacy within 13 calendar days to retrieve your medications. 
Q-Anywhere is available during normal business hours with activation request time cutoff of 3:00 p.m. If you send a message after 3:00 p.m., you will need to restart the process during normal business hours (Monday - Friday). 
The pharmacy team will troubleshoot issues found with you through text message.
If you do not have the patient's DOD ID number, please stop by the pharmacy front desk for assistance. 

Resources for Beneficiaries

Call Express-Scripts toll-free at: 877.363.1303 (Hearing impairment, TTP: 877.540.6261) or Email DoD.Customer.Relations@express-scripts.com for assistance and pharmacy benefit questions 

Visit Express Scripts website, www.militaryrx.express-scripts.com, to transfer maintenance medications to home delivery or use the “Find a Pharmacy” tool to locate a retail network pharmacy

Email TPharmAccountMgmt@express-scripts.com for additional support with compound medications

Call Accredo Pharmacy for assistance with filling specialty medications or for assistance with medications for home infusion at 1-877-882-3324 or visit Accredo’s website: www.accredo.com/dodspecialty

TRICARE Formulary Search Tool

If a medication you are looking for is not on the list, please contact the MTF directly and speak with a representative for coverage details.
LAHC Find Formulary ALPHA List
LAHC Formulary by Drug Class


Use the TRICARE Formulary Search Tool to look-up your drug. A search can tell you:
  • Formulary status (generic drug, brand-name drug, non-formulary drug, non-covered drug)
  • Where the prescription can be filled
  • Copayments and limitations, such as pre authorization
  • Coverage review requirements and forms
  • Alternative medications, including costs
To start your search, you’ll need to put in the brand name or generic name of the drug and then select the strength prescribed, as well as your gender and age.

Related Links

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