Training Day: Third Wednesday of each month, clinic services closed noon - 4:15 p.m. for training.
Pharmacy Ticket Kiosk - Last ticket pulled at 11 a.m. on training days.

Getting Care

Patient Relations

Patient Advocate

The Patient Advocacy Office serves as a liaison between patients or their families and Lyster Army Health Clinic staff. As your representative, they assist you or members of your family to find solutions to problems or misunderstandings, voice concerns, obtain timely and relevant information or offer compliments and make suggestions.

Most problems and concerns are best resolved in the department, clinic or area providing care for you or your family. Therefore, it is suggested that you first talk with the Head Nurse (HN) and Noncommissioned Officer-in-Charge (NCOIC) or Officer-in-Charge (OIC). If you still have concerns, please visit the patient advocate. They will work on your behalf to address your concerns and find the best solution.

Lyster's Patient Advocate: Office is located in room E113 (located near Starbucks at the front of the clinic). You can also contact the Patient Advocate by phone at 334-255-7229 or by email at

Our facility is accredited by the Joint Commission.


Contact Information


Mon - Fri: 7:30 a.m. - 4:15 p.m.

Telephone Number(s):



301 Andrews Ave.
Fort Novosel, AL 36362

Need to Update Your Information in DEERS? Click Here