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The Department of Pathology at Lyster Army Health Clinic offers laboratory services to all active duty military and eligible beneficiaries.
The laboratory is accredited by the College of American Pathologists (CAP)
CAP Accreditation ensure that we:
The Lyster Army Health Clinic Laboratory team are pleased to be of service to you. The team is composed of military and civilian professionals in the following disciplines:
Laboratory Medical Director:
A Board Certified Pathologist who has sole technical oversight and responsibility for the laboratory (off-site).
Clinical Laboratory Scientists:
Certified laboratory professionals responsible for daily oversight of laboratory operations. This group consists of the Laboratory Manager, Quality Assurance Manager and Section Lead Technologists.
Medical Laboratory Technicians: Certified laboratory professionals performing moderate and high complexity testing in all areas of laboratory medicine.
Medical Technician/Phlebotomists: Certified phlebotomists on the front line who collect specimens directly from patients.
There are several ways to provide feedback.
ICE: Interactive Customer Evaluation system comment. This system is web-based and can be accessed at https://email@example.com.
JOES: Randomly selected patients will receive a Joint Outpatient Experience Survey following an appointment. Please take a few minutes to complete and return the survey. Question #22 pertains to your overall experience with the laboratory.
Patient Advocate: Contact the LAHC Patient Advocate and let them know about your experience.
Lab Leadership Team: Ask to speak to the Lab Manager, Lab NCOIC or Lab QA Manager. We are here to help you anytime.
301 Andrews Ave.
Fort Rucker, AL 36362